FREE SHIPPING OVER 250 AED PURCHASE IN UAE

Terms & Conditions

The GOMAR website (gomarbeauty.com), Is a company organized under the laws of Dubai Aviation City Corporation, under license number 8995, whose registered address is at PO Box 93175, Dubai, United Arab Emirates (UAE) The Website is provided to these terms and conditions and any other rules posted on the Website (the Terms and Conditions). By visiting the Website, you agree to be bound by, consent to comply with, and consent to the practices described in, these Terms and Conditions, which govern your access and use of the Website and all content and functionalities available on the Website (or any of our other websites and related micro-sites accessed through the URL [gomarbeauty.com] and related domain names and mobile application).

1 – ELIGIBILITY

The purchase of products through the Website is strictly limited to parties who can lawfully enter into and form contracts on the internet in accordance with the laws of the UAE. In order to make purchases on the Website, you must provide your personal details, including your real first and last name, valid mobile telephone number, valid e-mail address, payment details, valid billing address and other requested information as indicated. You represent and warrant that the payment details you provide are valid, complete and correct and confirm that you are the person referred to in the billing information provided. The Website is only available to whom meets Gomar terms of eligibility, those who hold a valid credit card by a bank acceptable to Gomar, and those who have authorized us to process a charge or charges on their credit card in the amount of the total purchase price for the product(s), including any taxes or delivery fee if applicable. Products purchased are for personal or gift use only and shall not be re-sold, used for commercial purposes or for any other commercial benefit. Gomar reserves the right to restrict multiple quantities of an item being delivered to any one customer or delivery address. By making an offer to purchase product(s), you expressly authorize Gomar to perform credit checks and to transmit or obtain your credit card information or credit report information (including any updated information) to or from third parties to authenticate your identity, validate your credit card, obtain an initial credit card authorization and/or authorize individual purchase transactions, as we deem necessary. You agree that we may use personal information provided by you in order to conduct appropriate anti-fraud checks and such personal information may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

2 – ORDER OF THE PRODUCTS

The products available on the Website, including any samples Gomar may provide to you, are for your personal use only. You may not sell or resell any products you purchase or otherwise received from Gomar. The products appearing for sale on the Website are subject to acceptance and availability. If, for any reason following the placement of an order for product(s), we are unable to supply a particular product, we will inform you as soon as possible. At this time, as we are not able to process partial orders, your order will be cancelled. If pre-paid, the authorization placed on your account will be reversed at the time of the cancellation and refunded to you. All orders are subject to acceptance. We reserve the right to refuse or cancel an order for any reason, including inaccuracies, or errors in product or pricing information, that we are unable to obtain authorization for payment, that delivery restrictions apply to a particular item, that the item ordered does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set-out within the Terms and Conditions or any other problem identified by us. Gomar Online Shop will store a record of your transactions for a minimum of 1 (one) year. Once your order has been placed, you will receive an email acknowledging the details of your order. This email is not an acceptance of your order, it is a confirmation that we have received it. Unless cancelled, acceptance of your order will be perfected upon completion of the packing of your order by us. Completion of the contract between you and Gomar will be perfected when we dispatch the products to you, at which time you will receive a second email confirming that your order has been dispatched. The sale contract is therefore concluded in Dubai, UAE and the language of the contract is English. Neither our third party payment processor nor our nominated courier has the authority to accept an order on behalf of Gomar. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any product from the Website, whether or not that product has been sold, removing, screening or editing any materials or content on the Website, refusing to process a transaction or unwinding or suspending any transaction after processing has begun. By confirming your purchase at the end of the order process, you agree to accept and pay the full amount payable for the product(s) as set out in your order, including any delivery charges applicable to that order.

3 – PRICES AND PAYMENT POLICY VAT

The prices include the value-added tax (VAT) applicable on the day of the order. Any change in the applicable VAT rate will be automatically reflected in the price of products sold by GOMAR on the Website. Gomar’s registration number is [100468980600003]. SALES TAX GOMAR charges sales tax on orders delivered to the UAE [To All 7 Emirates]. The tax rate applied depends on your deliver-to destination. Tax is calculated on the merchandise total of your order, and in some provinces, sales tax is payable on delivery and handling charges. If you are a customer whose credit card is not denominated in UAE Dirhams (AED), the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction. Prices will be shown in AED. We accept the following forms of payment: credit/debit card: VISA-MASTERCARD-AMERICAN EXPRESS cash on delivery COD (in the UAE) All credit card payments are subject to validation checks and authorization by the issuer. If the issuer of the credit card refuses to authorize payment, we will not be liable for any delay or non-delivery. We will cancel your order and contact you for an alternative method of payment. The details on the credit card used to make the payment must match the exact identity information of the cardholder as held by the issuer. Payment will be debited and cleared from your account upon completion of the packing of your order by Gomar. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit card to use it. No credit cards’ details will be stored, sold, shared, rented or leased to any third parties except by our online payment gateway service provider. We take reasonable care to make the Website secure. Rest assured that your card number will be protected using [Secure Socket Layer (SSL). SSL is a security technology that encrypts your card details and provides a secure connection between internet browsers and websites, allowing you to transmit private data online]. [IH1] We take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Website.

4 – DELIVERY GOMAR

delivers in the UAE, and ships worldwide and we estimate that your order is expected to be delivered within [within one to five working days] from the day you receive your order confirmation email and depending on your selected delivery method. For remote areas the delivery time may vary therefore we invite you to contact our customer service in the CONTACT US section in the website. Due to the current COVID-19 pandemic, please expect a slight delay on delivering your order. Delivery charges, if applicable, will be added to the bill and will be indicated in AED, separately on the order form during the check-out process. Delivery charges depending on the delivery method you select as follows: Standard Delivery = AED [•] for delivery inside the UAE, Delivery to pick up point = AED [•], and Same-day Delivery = AED [•] (applicable only for orders inside the UAE). Standard Delivery = AED [•] applicable only for orders outside the UAE. For orders outside the UAE, if you order products equivalent or more than AED [•], the delivery will be free of charge. Cash on Delivery is not applicable for orders outside the UAE. For all orders inside the UAE of AED [•] and above, if you chose to pay: by credit card, the delivery will be free of charge; by COD, the delivery charge will be AED [•]. For all other orders inside the UAE below AED [•], if you chose to pay: by credit card, delivery charge will be AED [•]; by COD, delivery charge will be AED [•]. If no one is available to accept delivery of the order, you will have the option to arrange for an alternative delivery date or be given additional information about the collection of your order from the courier company. If you fail to collect your delivery by the second attempt, you may be charged an additional delivery charge for any further attempt. After 3 (three) separate failed deliveries or we and / or the courier company failed to reach out to you, we reserve the right to cancel the order and we will treat such cancellation as a return. Orders may not be delivered to P.O. boxes.

5 – CANCELLATION, RETURN AND EXCHANGE POLICY

At GOMAR, it is our intention to ensure our customers are satisfied with their purchases from us. Cancellation We fully understand that sometimes you might change your mind regarding your purchase. If you change your mind before receiving your order, just call our customer service on [+971563290638] to cancel your order and we will use all reasonable endeavors to cancel it providing your order has not yet been processed. If your order has already been processed, such cancelation will be treated as a return. Please refer to our return section below for further information. In all circumstances, you can always contact our customer service who will be happy to assist you. Return If you receive a wrong, damaged or defective product(s), or you wish to return your product for any reason (subject to this return section): · if you are inside or outside the UAE: please call our customer service on [+971563290638] who will be happy to assist you. All products must be returned to us, unused and with all GOMAR tags, still attached and in the same condition as received, in good condition and in their original box and packaging, along with the original invoice, within 14 (fourteen) days of receipt by you for products not on sale or during promotion period, and within 7 (seven) days of receipt by you for products on sale or during promotion period. We will not accept any returns for products if the original packaging has been opened or tampered with. Items that are damaged as a result of normal wear and tear are not considered to be damaged or defective. Where possible, we will offer to repair defective items. Returns that are damaged or soiled may not be accepted. Once we have inspected the returned product(s) and approved the return, we will refund the price paid by you for the product(s) and initial delivery charges, if any. For all claims regarding the refund of the paid amounts, just call our customer service who will be happy to assist you. Exchange You can exchange your product(s) within 14 (fourteen) days of receipt by you for products not on sale or during promotion period, and within 7 (seven) days of receipt by you for products on sale or during promotion period, subject to stock availability. All products must be returned to us, unused and with all GOMAR tags, still attached and in the same condition as received, in good condition and in their original box and packaging, along with the original invoice along with your ID. Once we have received and inspected the returned product(s), You may exchange your product(s) with any other product(s): of the same value; or of a lower value, in which case any excess will be refunded to you; or of a greater value, in which case you will have to pay the price difference at the time of the exchange. For customers outside the UAE, the above exchange policy is not applicable.

6 – PRODUCT LIABILITY

By buying products through our Website, you acknowledge and agree that GOMAR carries no product liability save as described in the preceding paragraphs in relation to returning and exchanging the products or refunding/crediting the price paid, and that full liability for the products rests with the manufacturer. The terms of the manufacturer’s product liability are found in the product’s package or in the notice that accompanies the products. All products should be used strictly in accordance with their instructions, precautions and guidelines. You should always check the ingredients for products to avoid potential allergic reactions.

7 – CONTENT GOMAR

provides no warranty as to the accuracy of the content on the Website, nor does it warrant that such content is error free or reliable or that your use of the content will not infringe the rights of third parties. GOMAR does not warrant that the functional aspects of the Website or its content will be error free or that the Website, its content or the server that makes it available are free of viruses or other harmful components. If your use of the same results in any damage or the need for servicing or replacing property, material, equipment or data, GOMAR is not responsible in any way for those costs. GOMAR makes no warranty regarding the Website’s content, software, text, downloads, graphics or links, or any results from using the Website and you bear the entire risk of the completeness, accuracy or usefulness of any content on this Website. GOMAR reserves the right to withdraw any content from the Website at any time and for any reason. Removal may be immediate and without notice. You confirm that GOMAR is not liable to you or any third party for any such withdrawal. The personal opinions of the labels and brands whose products we sell, or any third parties with whom we are associated are their own and do not necessarily reflect the views of GOMAR and we accept no responsibility for any such views expressed in any media.

8 – INDEMNIFICATION

You agree, at our request, to defend, indemnify, and hold harmless GOMAR and its affiliates, including their officers, directors, agents, suppliers and licensors from and against any and all claims, damages, costs, and expenses, including attorneys’ fees, arising from or related to your use of the Website, any breach by you of these Terms and Conditions or the use by any other person accessing the Website using your internet account. GOMAR reserves the right, at our own expense, to assume the exclusive control of any matter otherwise subject to indemnification by you hereunder, and such right and indemnification will survive these Terms and Conditions and your use of the Website.

9 – MISCELLANEOUS

We reserve the right to modify these Terms and Conditions at any time without notice to you. Any modifications of these Terms and Conditions will be effective once published on our Website. Your continued use of the Website (or any of our other websites) following such change shall signify your agreement to be bound by the modified Terms and Conditions. Please read the Terms and Conditions and check back often. If you do not agree to any change to the Terms and Conditions, then you must immediately stop using the Website and unsubscribe These Terms and Conditions constitute the whole legal agreement between you and GOMAR and govern your use of the Website and all Services and products available thereon and completely replace any prior agreements between you and GOMAR in relation to the same. You acknowledge and agree that the form and nature of the Services may change from time to time without prior notice to you and GOMAR may stop providing the same (or any features within them) to you or to users. You understand that GOMAR grants the operators of public search engines permission to use spiders to copy materials from the site for the sole purpose of creating publicly available searchable indices of the materials and GOMAR reserves the right to revoke these exceptions either generally or in specific cases. You understand that you are solely responsible for (and that GOMAR has no responsibility to you or to any third party for) any breach of your obligations under the Terms and Conditions and for the consequences (including any loss or damage which GOMAR may suffer) of any such breach. If GOMAR does not exercise or enforce, or delays in its exercise or enforcement, of any legal right or remedy, this will not be taken to be a formal waiver of GOMAR’S rights. You and GOMAR are independent contractors, and these Terms and Conditions, including but not limited to submission or distribution of Your Content, will not, in whole or in part, establish any relationship of partnership, joint venture, employment, franchise or agency between the you and GOMAR. Neither party will have the power to bind the other or incur obligations on the other’s behalf without the other’s prior written consent. Neither party is authorized to act as an agent or representative of the other or for or on behalf of the other party in any capacity other than as expressly set out in the Terms and Conditions. Neither party shall advertise, represent or hold itself (or any of its agents) out as so acting or being authorized so to act, or incur any liability or obligation on behalf of, or in the name of, the other party, unless specifically provided for in these Terms and Conditions. If any of the provision of these Terms and Conditions is held to be illegal or unenforceable, the other terms of these Terms and Conditions shall not be affected and shall remain in full force and effect. These Terms and Conditions are reproduced in English. The English text will apply. These Terms and Conditions of the website www.gomarbeauty.com are governed by the laws of the Dubai International Financial Centre (DIFC), Dubai, UAE and all disputes arising hereunder are subject to the exclusive jurisdiction of the DIFC courts. And owned and supported by Sandra Obeid.

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