Shipping Policy

Last updated: January 2025

Delivery within the UAE

We offer standard and express delivery to all emirates across the UAE. Orders placed before 2:00 pm GST on business days are processed the same day.

Method	Timeframe	Cost
Standard Delivery	3–5 business days	Free over 250 AED · 20 AED under
Express Delivery	Next business day	35 AED
Cash on Delivery	3–5 business days	Free over 250 AED · 30 AED under

International Shipping

We ship to Lebanon, Saudi Arabia, Kuwait, Qatar, Bahrain, Oman, and most international destinations.

Region	Timeframe	Cost
GCC Countries	4–7 business days	45 AED flat
Lebanon	5–9 business days	55 AED flat
Rest of World	7–14 business days	60 AED flat

Order Processing

Orders are processed Monday to Friday, 9:00 am – 6:00 pm GST, excluding UAE public holidays. Orders placed on weekends or public holidays are processed on the next business day.

You will receive a confirmation email when your order is placed and a second email with your tracking number once it has been dispatched.

Tracking Your Order

Once your order has been dispatched, you will receive an SMS and email with a tracking link. You can also view the status of your order by logging into your account under My Orders.

Delays & Exceptions

During peak periods (sale events, holidays), delivery times may be slightly longer. Gomar Beauty is not responsible for delays caused by customs clearance for international shipments or circumstances outside our control.

Damaged or Lost Packages

If your order arrives damaged or is reported lost by the carrier, please contact us at hello@gomarbeauty.com within 48 hours of the expected delivery date. We will investigate and arrange a replacement or refund as appropriate.